Quality Policy
At EPS, our Quality Management Policy is founded on a strong commitment
from leadership and management to excellence, innovation and continuous
improvement.
We ensure that all our activities are conducted in full compliance with applicable
standards, regulations and ethical principles, promoting trust, safety and high
performance across all operations.
The Quality Policy of EPS is guided by the following principles:
– Customer Focus: Ensure customer satisfaction by meeting service, product
and regulatory requirements as well as all applicable legal obligations.
– Supplier Partnership: Maintain relationships with suppliers based on a
partnership and shared responsibility, recognizing them as integral parts of our
Quality System and ensuring their qualification and continuous performance
evaluation.
– Employee Involvement: Engage all employees in the Quality System,
fostering awareness, responsibility and continuous professional development
while being attentive to their needs and contributions.
– Information Security and Data Protection: Ensure the confidentiality,
integrity and protection of information and personal data, safeguarding the
rights and duties defined by current legislation and ethical standards.
– Performance and Improvement: Systematically evaluate the results of the
Quality Management System, ensuring that all activities operate according to
established procedures, while continually improving system effectiveness and
overall organizational performance.
Through this policy, EPS reaffirms its dedication to building a culture of quality,
safety and innovation — ensuring the sustained satisfaction of customers,
partners and society.
In QM-0001 Quality Manual