Quality Policy
At EPS, our Quality Management Policy is founded on a strong commitment
from leadership and management to excellence, innovation and continuous
improvement.
We ensure that all our activities are conducted in full compliance with applicable
standards, regulations and ethical principles, promoting trust, safety and high
performance across all operations.
The Quality Policy of EPS is guided by the following principles:
– Customer Focus: Ensure customer satisfaction by meeting service, product and regulatory requirements as well as all applicable legal obligations.
– Supplier Partnership: Maintain relationships with suppliers based on a partnership and shared responsibility, recognizing them as integral parts of our Quality System and ensuring their qualification and continuous performance evaluation.
– Employee Involvement: Engage all employees in the Quality System, fostering awareness, responsibility and continuous professional development while being attentive to their needs and contributions.
– Information Security and Data Protection: Ensure the confidentiality, integrity and protection of information and personal data, safeguarding the rights and duties defined by current legislation and ethical standards.
– Performance and Improvement: Systematically evaluate the results of the Quality Management System, ensuring that all activities operate according to established procedures, while continually improving system effectiveness and overall organizational performance.
Supplier Evaluation and Approval
Suppliers are evaluated to ensure they are capable of meeting quality, technical, and regulatory requirements. Evidence of evaluation is maintained in the supplier file. Evaluation activities may include:
– Completion of QF-0023-1 Supplier Approval Form.
– Review of certifications (ISO 13485, ISO 9001).
– Assessment of supplier capabilities and track record.
Final supplier approval is documented on QF-0023-1 and approved suppliers are listed in the Approved Supplier List (ASL).
Through this policy, EPS reaffirms its dedication to building a culture of quality, safety and innovation — ensuring the sustained satisfaction of customers, partners and society.
In QM-0001 Quality Manual
Suppliers are evaluated to ensure they are capable of meeting quality, technical, and regulatory requirements. Evidence of evaluation is maintained in the supplier file. Evaluation activities may include:
– Completion of QF-0023-1 Supplier Approval Form.
– Review of certifications (ISO 13485, ISO 9001).
– Assessment of supplier capabilities and track record.
Final supplier approval is documented on QF-0023-1 and approved suppliers are listed in the Approved Supplier List (ASL).